A GUIDE TO BISHOP'S STORTFORD FOR VISITORS WITH DISABILITIES

Bishop's Stortford Tourist Information Centre has compiled an information pack for visitors to Bishop's Stortford with disabilities.

The pack contains useful information about the town and our local area including:

 

• Accommodation •  Eating Out •  Leisure Facilities •  Car Parking •  Public Toilets •  Attractions •  Shopping Facilities •  Local Transport •  Shopmobility

 

Please contact us and we would be very happy to supply a pack free of charge

Bishop's Stortford Tourist Information Centre
2 Market Square Bishop’s Stortford Herts CM23 3UU

Telephone: 01279-655831 Fax: 01279 757771
E mail: tic@bishopsstortford.org

  
Car Parking

Disabled Bays are available in the following East Herts District Council Car parks:     

•  The Causeway •  Link Road •  Crown Terrace •  Jackson Square •  Elm Road

 

Parking is free at all East Herts District Council car parks when a valid disabled badge is displayed. If no disabled bay is available you may park in any bay. For further information call 01279 655261 and ask for the Parking Office or email parking@eastherts.gov.uk
 

 

Shopmobility

Shopmobility is conveniently located on the ground floor level of the multi storey car park, Jackson Square, opening onto Riverside Road.  The charity and business has a range of powered scooters and powered and manual wheelchairs – all of which are available free to customers who register with Bishop’s Stortford Shopmobility.  Advance booking is recommended to avoid disappointment.

Opening hours are Monday to Saturday 9am - 4.30pm. For further information Contact Lee-Ann on 01279 460040

 

Public Toilets

There are 2 dedicated disabled units in the town centre. These are accessed by RADAR key.
(available for sale from East Herts District Council Offices at £2.50).

•  Riverside Walk
•  Castle Gardens

 

 

Leisure Facilities
Grange Paddocks Swimming Pool and Gym,
Rye Street - Tel: 01279 652332 

•	All facilities on one level with ramps and an automatic door from car park
•	Disabled changing area and lift to gym
•	Hoist available for entry/exit of the pool for lessons and public swims

 

Empire Cinema

Anchor Street - Tel: 08714 714 714

 

•	Foyer/screens on first floor accessible by lift or escalator
•	All screens have bays for wheelchair users
•	Sound induction loop in all screens for hearing impaired (hearing aid users)
•	Occasional subtitled films available
•	Disabled toilet facilities

 

 

Lakeside Superbowl

Anchor Street - Tel: 01279 755204

 

•	Ground floor access with ramps throughout the complex up to bar and lanes
•	Ball ramps available

 

 

Local services

Bishop's Stortford Library
6 The Causeway - Tel: 01438 737333

 

•	All facilities on one level with an automatic door
•	RADAR toilet available with ramp access
•	All shelves accessible by wheelchair
•	Lowered counter
•	'Assisted Technology' computer available for those with special needs - roller ball mouse, larger screen, adjustable height desk/screen

Bishop's Stortford Tourist Information Centre
Tel: 01279 655831

•	All facilities on one level
•	Assistance available with door
•	Lowered counter

 

 

Local Transport - Rail

 

Bishop's Stortford Railway Station - Lifts available to all platforms

National Express Assisted Travel Helpline 0800 028 2878
Email nxassistedtravel@nationalexpress.com

will advise on disabled facilities throughout your journey and arrange help when necessary (please give at least 48 hours notice if possible)

Textphone helpline 08457 12 59 88

National rail enquiries (timetables)
textphone service 0845 60 50 600

Local Transport - Bus

 

For availability of low entry buses contact the bus operator, details available from:

Intalink traveline
Tel: 0871 200 2233

(Minicom 01992 588658) - who will also provide timetable information.

 

Local Transport - Taxis with wheelchair access

 

Associated Taxis Bishop’s Stortford Tel: 01279 655666
www.associatedtaxis.com

Acme Transport Services Takeley Nr Stansted Airport
Tel: 01279 647764
www.acme-transport.com

 

Useful Websites

 

Local canal boat project  www.canalboat.org.uk   Available to communtiy groups and people with disabilities

Disability rights commission www.drc-gb.org

Hertfordshire Action on Disability www.hadnet.com  Operate a 24 hour wheelchair accessible transport service

Holiday Care www.holidaycare.org.uk  Holiday and travel information for disabled people

Holidays for All www.holidaysforall.org Offers accommodation in the UK and overseas for the disabled and friends and family

Royal Association for Disability and Rehabilitation (RADAR) www.radar.org.uk  National advisory body on disability